We accept all major debit and credit cards. We also accept payments from PayPal accounts. We also accept BACs and Cheque payments for larger orders. For more information on the payment methods we accept, please click here.(javascript:void(0))

In most cases, we have a small window in which we can cancel an order. Goods that are ordered cannot be cancelled once the order has been dispatched. Please call 01963 351337 to check the status of your order. If you cancel an order after it has been dispatched, you can return the goods within the 14-working day period after they have been delivered.

If there is a fault with your product within 12 months of delivery, we usually offer a repair or exchange service, depending on the individual product. We reserve the right to inspect the product to verify the fault. If a fault occurs, please call 01963 351337 and we will try to help resolve the issue over the phone. Please note that our Faulty Goods Policy does not cover faults caused by accident, neglect, misuse, or normal wear and tear.

Yes, we offer a range of comprehensive training courses. Please visit our Training Courses page for more information on the courses we currently offer.